General
License activation: which email address do I enter?
The first time you start NinjaTrader after importing the toolbox, a small window asks for your email address. Here is what it wants, and why. What to type: the email address your subscription is under. For most people that is the address you pay ...
Switching workspaces with the Workspace Switcher
Your NinjaTrader® 8 workspaces, on one toolbar. Loading one is a single click instead of a trip through the menu. https://www.youtube.com/watch?v=V9c6fhX9IOA WHAT IT DOES NinjaTrader® 8 saves a workspace as a complete snapshot of your screen — ...
All my tools stopped loading after I joined a prop firm ("A license is required" popup)
If NinjaTrader just showed you this popup: "Vendor Notification — A license is required to use CoderForTraders VIP Plan" — and all your tools stopped loading right after you started trading with a prop firm, nothing is broken. The fix takes a few ...
Seeing a "License Error" or "License not found" message?
Short version: if your tools are loading and working, your licence is fine. Close the message and keep trading. If you've seen a pop-up titled "CoderForTraders — License Error" that says "License not found for [your email]", here's what's actually ...
Managing your subscription, card, and invoices
Everything billing-related is self-serve in your portal: https://portal.coderfortraders.com/client From there you can: - Update your card or payment method - View and download invoices - Cancel your subscription — no hoops, no retention games; you ...
License not working or tools won't load
Let's run the quick checks first — this fixes it most of the time: 1. Check your subscription is active in your portal: https://portal.coderfortraders.com/client — if a payment failed, update your card there; your access follows your subscription. 2. ...
New computer? There's nothing to transfer
Good news — your license is tied to your NinjaTrader account email, not your machine. There's nothing to move and nothing to deactivate. On the new computer: 1. Install the toolbox the normal way (see: How to Install the CoderForTraders Private ...
Reference Synchronizer shows nothing on my chart
If the Reference Synchronizer isn't displaying anything — no error, just blank — it's almost always one setting: Publisher Trading Hours Name. This property has to match the trading hours your Market Profile chart is actually using. Out of the box it ...
How do I install an update? (it's different from a first install)
Installing an update isn't the same as a first install — the toolbox checks for new versions and gives you a heads-up when one is ready, but it doesn't update itself. When you get the notice: Remove the toolbox assembly you're running now. In ...
Which NinjaTrader version do I need
NinjaTrader 8.1.5.0 or later. Older builds will fail activation, so it's worth a quick check before you buy. To see your version, open NinjaTrader and go to the Help menu → About — your version number is listed there.
Indicator Behaving Incorrectly or Showing Bad Data
If an indicator is displaying unexpected results or appears to be calculating incorrectly, follow these steps before contacting support. STEP 1 — CHECK YOUR DATA FEED Most indicator issues are caused by data feed problems, not the indicator itself. ...
Request a Remote Support Session
If you need hands-on help with installation, configuration, or an indicator issue, Bernard offers remote support sessions via Zoho Assist. WHEN TO REQUEST A REMOTE SESSION - Installation is not completing correctly - An indicator issue could not be ...
Indicator Not Showing in NinjaTrader 8
Installed but nothing on the chart? These two cover almost every case: Restart NinjaTrader 8 completely. Close it fully and reopen — new assemblies only load at startup, and a chart refresh isn't enough. If you just installed and haven't restarted ...
How to Install the CoderForTraders Private Toolbox
Getting set up takes about five minutes: Go straight to the download page — no sign-in needed: https://coderfortraders.com/download.html The page asks for your email address before it releases the file — type the address your subscription is under. ...